Star Optical Ltd is committed to complying with the General Data Protection Regulation. This Privacy Notice explains in detail the types of personal data we may collect about you when you interact with us. It also explains how we use and share that data as well as your rights over the personal data we collect. Star Optical will be what is known as the 'Data Controller' of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as 'we' or 'us'. By Data Controller, this means Star Optical determines the purposes and way in which any personal data are, or will be, processed.
What information do we collect?
When you buy goods or services from us, you are entering into a contract with us. We will ask you to provide some personal information.
We may collect the following information:
We may also collect your personal information on the such following occasions:
Why and How do we use your information?
Data Protection states that we are allowed to use and share your personal data only where we have an valid reason to do so. The law says we must have one or more of these reasons and these are:
Here's how we'll use your personal data and why:
Who we share your information with and why
We sometimes share your personal data with trusted third parties.
Some examples of the categories of third parties with whom we share your data are:
How we protect your personal data
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
How long we keep your information
Whenever we collect or process your personal data, we'll only keep it for as long as is necessary for the purpose for which it was collected and our obligations under other laws. At the end of that retention period, your data will either be deleted completely or anonymised.
What are your rights
You are entitled to request the following from us, these are called your Data Subject Rights and there is more information on these on the Information Commissioners website www.ico.org.uk
If you feel that your data has not been handled correctly you have the right to lodge a complaint with the data protection regulator. The contact details for the Information Commissioner's Office (ICO) are available on the ICO website www.ico.org.uk.
We encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons related to your individual situation. We must then do so unless we believe we have a legitimate superseding reason to continue processing your personal data. We want to keep you up to date with information about new services, products for sale, updates and special offers. However, you have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. If you decide you do not want to receive this marketing information you can request that we stop by writing to us at team@staropticial.co.uk
If you have any general questions about your rights or want to exercise your rights please contact us at team@staroptical.co.uk
Cookies Notice
When you visit our site, the pages you look at and a short text file called a cookie, are downloaded to your computer. Like most sites, this site uses cookies to speed up your navigation of the site, recognize you and track your site usage. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive (however, like most websites if you turn your cookies off, some of our services will be restricted).
If you have any questions for us, send us a message.